FAQ

When will my order arrive?
FOVRA products are made to order and typically take 2–5 business days to fulfill before shipping. Most U.S. orders arrive approximately 3–7 business days after fulfillment. International delivery times vary by destination and may take approximately 10–20 business days. Delivery estimates are not guaranteed.

How do I track my order?
Once your order ships, you'll receive a shipping confirmation email with tracking information. Tracking may take a short time to update after your package leaves the fulfillment facility.

What is your return policy?
Because FOVRA products are made to order, we don't accept general returns or exchanges for incorrect sizing, color selections, or changes of mind. If your item arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of receiving it and we'll make it right.

Can I change or cancel my order?
Contact us as soon as possible. Orders can enter production shortly after they're placed, so we can't guarantee changes or cancellations once fulfillment has begun.

Do you ship internationally?
Yes. International shipping availability and pricing are shown at checkout. International orders may be subject to customs duties, taxes, or import fees depending on the destination.

What happens if my package is lost?
If your package appears to be lost in transit, contact us within 30 days of the estimated delivery date. We'll investigate the shipment with our fulfillment and shipping partners and determine the appropriate resolution.

Where are FOVRA products made?
FOVRA products are made to order through our fulfillment partners. Depending on the product and destination, orders may be produced and shipped from different facilities around the world.