Refund policy

Returns

At FOVRA, we want you to be confident in every order. Because our products are made to order, we are unable to accept general returns or exchanges for changes of mind, incorrect size selections, or incorrect color selections.

Please review the product description and size guide carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, we'll make it right.

Please contact us within 30 days of receiving your order and include your order number, a description of the issue, and clear photos showing the problem.

Once the issue has been reviewed and approved, we will arrange a replacement or refund at no additional cost to you. You will generally not need to return a damaged, defective, or incorrectly fulfilled item unless we specifically ask you to do so.

Sizing & Order Selection

Each FOVRA product is made specifically for your order. For this reason, we cannot offer refunds or exchanges when the wrong size, color, or product was selected at checkout.

We strongly recommend reviewing the size guide on the product page before ordering. If you have a question about sizing before placing your order, please contact us and we'll be happy to help.

Order Changes & Cancellations

If you need to change or cancel your order, contact us as soon as possible. Because orders may enter production shortly after they are placed, we cannot guarantee that an order can be changed or canceled once fulfillment has begun.

Customer is responsible for entering an accurate shipping address, and additional shipping charges may apply if an order has to be reshipped because of an incorrect/incomplete address.

Lost Packages

If your package appears to have been lost in transit, please contact us within 30 days of the estimated delivery date so we can investigate the shipment and determine the appropriate resolution.

Refunds

Approved refunds will be issued to your original payment method. Processing times after a refund is issued vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the refund is the result of a damaged, defective, incorrect, or otherwise improperly fulfilled order.

Contact Us

If there's a problem with your order, contact us at hello@wearfovra.com with your order number and details about the issue. We'll work with you to make it right.

Focus on the Work.